Terms and Conditions

Terms and Conditions of Sale

Last updated: January 31, 2026

1. General Information

Owner: Antonio Gallego García
NIF: 39927041F
Trade name: MariVelasZen
Address: Calle Guatemala, 15, 43850 Cambrils, Tarragona, Spain
Email: marivelaszen@gmail.com
Telephone: 638773170
Website: marivelaszen.es

2. Object

These terms and conditions govern the purchase and sale of handmade candles and related products through our online store.

3. Products

All our products are:

  • Handmade candles made with 100% vegetable wax
  • Suitable for vegans and GMO-free
  • Made with organic dyes
  • Each candle is unique and may present slight handcrafted variations.

4. Prices

  • All prices are expressed in euros (€) and include VAT
  • Shipping costs are calculated based on the delivery zone and are displayed before finalizing the purchase.
  • We reserve the right to change prices without prior notice
  • The applicable price will be the one in effect at the time the order is placed.

5. Purchase process

Step 1: Select the products and add them to the cart
Step 2: Review your order and proceed to payment
Step 3: Enter your shipping and billing information
Step 4: Select your payment method
Step 5: Confirm your order

You will receive a confirmation email with your order details.

6. Payment methods

We accept the following payment methods:

  • Credit and debit cards (Visa, Mastercard, American Express)
  • PayPal

All payments are processed securely through certified platforms.

7. Shipments

  • Shipping area: Spain (Peninsula)
  • Carriers : Partner courier companies.
  • Preparation time: 1-3 business days
  • Delivery time: 3-5 business days from shipment
  • Tracking: You will receive a tracking number by email

We are not responsible for delays caused by the transport company or circumstances beyond our control.

8. Returns

Please see our Returns Policy for detailed information on the right of withdrawal and return procedure.

9. Warranty

All our products come with a 2-year legal guarantee of conformity according to Spanish legislation.

10. Responsibility

  • Candles should be used following the safety instructions.
  • We are not responsible for damages caused by improper use
  • Keep candles away from flammable materials
  • Do not leave lit candles unattended

11. Intellectual Property

All content on this website (texts, images, designs, logos) is the property of MariVelasZen and is protected by intellectual property laws.

12. Data protection

Please see our Privacy Policy for information on how we process your personal data.

13. Applicable legislation

These terms and conditions are governed by Spanish law. For any dispute, the parties submit to the courts of Tarragona.

14. Contact

For any questions or complaints:

Email: marivelaszen@gmail.com
Telephone: 638773170
Address: Calle Guatemala, 15, 43850 Cambrils, Tarragona